Have You Considered Mortgage Counseling?

Have You Considered Mortgage Counseling?

Today I’m here with Stephanie Block, a mortgage counselor here at CCCS for five years.  With her expertise, she’s helped a lot of families remain in their homes and resolve their mortgage problems. Stephanie counsels people who are delinquent with their mortgage and works with their lender to help them get current. We see people who have lost their job, hours reduced, divorced, a death in their family or any other reason they may have for falling behind on their mortgage.

Stephanie makes sure to tell people that they aren’t the only one facing these problems even though their situation seems unique to them. If you’re in need of mortgage counseling, your first step would be to set up an appointment with our housing department and you will be sent a packet that will tell you step by step what information needs to be brought to the counseling session. Our disclosures, our privacy information, your paystubs, bank statements and anything else that will help us assess your situation in the best way.

This may seem intimidating, but it makes for the most beneficial appointment. The best part of Stephanie’s job is seeing the relief on her client’s face after having spoken with them. She also says that people feel better before anything is even done because of the confidence she instills in them. Although there is relief in the first session, Stephanie explains that there is multiple contacts that must be made with the lender to assist the client.

I would like to thank Stephanie for joining us today and I encourage you to reach out to our housing department if you are in need of any counseling. Thanks and have a great day!